Our fees vary depending on the complexity and type of legal matter. We offer transparent pricing with three main billing structures: fixed fees for straightforward matters like standard property purchases, hourly rates for ongoing cases that require flexible engagement, and contingency arrangements where applicable. During your initial consultation, we provide a clear breakdown of expected costs with no hidden charges. For many services, we can quote a fixed price upfront, giving you certainty about your investment. We also discuss payment plans for clients who need financial flexibility.

While our office at 27 Elm Park Road in London is available for face-to-face meetings, many clients prefer the convenience of remote consultations. We conduct video conferences, phone calls, and email correspondence to accommodate your schedule and location. Documents can be shared securely through our encrypted portal, and electronic signatures are accepted for most agreements. However, certain matters may benefit from in-person meetings, particularly complex cases requiring detailed document review. We adapt our approach to what works best for you while maintaining the same level of attention regardless of how we communicate.

Timelines differ significantly based on the nature of your case. Simple contract reviews might be completed within 3-5 business days, while residential property transactions typically take 8-12 weeks from instruction to completion. Litigation matters can extend from several months to over a year depending on court schedules and case complexity. During your initial consultation, we provide realistic timeframes based on our experience with similar cases. We keep you informed of progress at every stage and work efficiently to resolve matters as quickly as possible without compromising the quality of our work or your interests.

Preparation helps us use your consultation time effectively. Bring any relevant documents such as contracts, correspondence, court papers, or property deeds related to your matter. A written timeline of events can be helpful, along with names and contact details of other parties involved. If you have questions or concerns, write them down beforehand so we can address each one. For property matters, bring proof of identity and address as we need these for compliance purposes. Even if you don't have all documents, we can still proceed with the consultation and request additional materials later as needed.

Absolutely. Solicitor-client privilege protects all communications between you and our firm. This means anything you tell us remains confidential and cannot be disclosed without your permission, with very limited exceptions required by law. We maintain strict data protection standards compliant with UK GDPR regulations. Our secure systems ensure your personal information and case details are protected. This confidentiality extends to all members of our team who may work on your matter. You can speak freely about your situation, knowing that your privacy is our priority and protected by both professional ethics and legal requirements.

We understand that some situations require immediate attention. For urgent matters such as pending court deadlines, property completion dates, or time-sensitive disputes, we offer expedited services. Contact us by phone at +44 20 7349 1820 during business hours, and we will prioritise your case. In many instances, we can arrange same-day or next-day consultations for emergencies. Our team is experienced in working under tight timelines and can mobilise quickly when circumstances demand it. While we cannot guarantee specific outcomes, we commit to responding promptly and taking all necessary steps to protect your interests when time is critical.

Client satisfaction is central to our practice. If you have concerns about any aspect of our service, we encourage you to raise them immediately with your assigned solicitor or our practice manager. We have an internal complaints procedure designed to address issues quickly and fairly. Most concerns can be resolved through direct discussion. If you remain dissatisfied after our internal process, you have the right to contact the Legal Ombudsman, an independent body that reviews complaints about legal services. We are also regulated by the Solicitors Regulation Authority, which sets standards for our profession. We view feedback as an opportunity to improve and take all concerns seriously.

Yes, we work with both private clients and businesses of various sizes across London and the wider UK. For companies, we provide contract drafting and negotiation, commercial property transactions, employment law compliance, partnership agreements, and dispute resolution. We understand the commercial pressures businesses face and structure our advice accordingly, balancing legal protection with practical business needs. Whether you are a sole trader, small enterprise, or established company, we tailor our services to your specific circumstances. Many of our business clients value our ability to explain legal concepts in straightforward terms and provide actionable guidance that supports their objectives.